TopGreen Technology Co., Ltd
Home / XVAPE FOG PRO SUPPORT

XVAPE FOG PRO SUPPORT

how

Explore and Experience
Discover the features and functionalities of XVAPE FOG PRO through the engaging videos below. Learn how to operate it effectively and unlock its full potential.

XVAPE FOG PRO Presentation

XVAPE FOG PRO Unboxing and Using guide
Your Questions, Answered
Find detailed explanations for common questions about the XVAPE FOG PRO in our FAQs.Get the information you need to make the most out of your purchase.

WHAT'S THE DIFFERENCE BETWEEN XVAPE FOG PRO AND XVAPE FOG?

Some new features of the XVAPE FOG PRO include:

*100% Isolated Airflow

*Fully Convection Heating

*Removeable 18650 3200mAh Battery

*OLED Screen Display

*Type-C Charging

*Wilder Magnetic Jewelry-grade Zirconia Mouthpiece

HOW TO OPERATE MY XVAPE FOG PRO?

A-, Turn on/off: Click the power button 3 times consecutively. Once turned on, the device will begin to heat up under the default temperature setting.

B-, Temperature adjustment: Click the “+”/-” button to increase/decrease the temperature. A long press of the button can let the temperature increase/decrease faster.

C-, Working time switch: Press the power button and “+” button together for 2 seconds to switch the working time or session to 5mins/10mins.

D-, Celsius()/Fahrenheit() switch: Press the power button and -” button together for 2 seconds to switch the temperature unit to Celsius()/Fahrenheit().

HOW MANY SECONDS WILL IT TAKE FOR MY XVAPE FOG PRO TO HEAT UP BEFORE AN EFFECTIVE VAPING?

Usually after 10 seconds of heating up, the temperature is good enough for consumers to start vaping. But everyone has different requirements for temperature. No matter what temperature, the heating time will not exceed 15 seconds.

HOW CAN I PRODUCE DENSE VAPOR FROM MY XVAPE FOG PRO

There are a few ways to ensure dense vapor production:

Temperature: The higher temperature, the denser vapor will be.

Heating timeMore heating time can help to produce denser vapor.

Inhaling: Slow and long inhaling will help you get much denser vapor, and make the vapor taste better.

Materials amount: Please dont load too much/overload materials. Too much loading may cause uneven heating and even block the filter component and mouthpiece so that the vapor cannot pass to the tip smoothly.

Materials quality: If the materials are wet or the quality is too bad, not much vapor can be produced.

CAN I VAPORIZE WAX AND OIL OR LIQUID WITH MY XVAPE FOG PRO?

Please install well the wax cup into the chamber before loading any wax/concentrate. Its specifically designed for wax/concentrate. Exercise caution while using and heating.

As for oil or liquid, sorry they are not allowed to be used in XVAPE FOG PRO.

HOW TO CHARGE MY XVAPE FOG PRO PROPERLY?

Please use the provided USB-C charging cable or other standard Type-C charger to charge the device, and please ensure the input is no more than 5V/1A. Or if you have another working 18650 3200mAh battery, you can install it into the device for use.

CAN MY XVAPE FOG PRO BE USED WHILE CHARGING?

No, we don't suggest consumers use any electronic products while charging. 

HOW LONG WILL IT TAKE TO CHARGE MY XVAPE FOG PRO 100% FULLY?

When charging the device for the first time, we recommend charging for more than 6 hours. Later, if you use a 5V/1A charger, 3 hours is enough to charge the device fully; if a 5V/500ma charger, 4-5 hours will be needed; if a charger exceeding 5V/2A, the device will stop being charged. Because XVAPE FOG PRO owns automatic charging protection from chargers exceeding 5V/2A.

HOW LONG WILL THE BATTERY LAST?

The battery can be used for at least 6 sessions under the 10mins session and the highest temperature of 220/428after each full charging. Besides, the lifetime of an 18650 3200mah battery is 350 times cycle use and charging. The battery will decline after 350 times of charging use.

HOW MANY MATERIALS SHOULD I PUT INTO THE OVEN/CHAMBER OF MY XVAPE FOG PRO WHEN VAPING?

The capacity of the oven bowl/heating chamber is about 1.5ml, and the size is D12.5mm*H12.5mm. Our suggestion is easy, please dont load too much or overload the materials when using the device.

Discover More Product Support
Seeking help with our other products? We've got you covered! If you encounter issues, our support team is here to assist. 

Select a product below for detailed resources matched to your requirements.


DON'T MISS OUT!
Sign Up to Receive Updates on TopGreen's Newest Product Launches and Upcoming Events
subscription