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XMAX ACE SUPPORT

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Explore and Experience
Discover the features and functionalities of XMAX ACE through the engaging videos below. Learn how to operate it effectively and unlock its full potential.

XMAX ACE Presentation

XMAX ACE Review & Tutorial
Your Questions, Answered
Find detailed explanations for common questions about the XMAX ACE in our FAQs.Get the information you need to make the most out of your purchase.

WHAT IS THE "ONE-CLICK CLEANING" FUNCTION IN XMAX ACE? 

The "One-Click Cleaning" function in XMAX ACE is a convenient feature that simplifies the cleaning process. To empty the chamber all you need to do is slide the middle button upwards pushing the base of the herb chamber up and your herb comes all out. This ensures a fresh and clean vaping experience without the need for extensive manual cleaning.

WHAT IS THE "BOOST MODE" IN XMAX ACE?

The "Boost Mode" is a special heating feature in the XMAX ACE Vaporizer that allows users to quickly reach a higher temperature setting for intense and immediate vapor production. This mode temporarily boosts the heating element to a higher temperature than the regular settings to cater to users who prefer stronger and more potent draws.

 HOW TO ENTER/EXIT BOOST MODE?

Press the power button twice to enter the Boost Mod when the device is turned onThe temperature of the device will quickly rise to 255/491Later, press the power button twice to exit the Boost Mode.

HOW TO OPERATE MY XMAX ACE?

A-Turn on/off: Click the power button 3 times consecutively. Once turned on, the device will begin to heat up under the default temperature setting.

B-Temperature adjustment: Click the +/-” button to increase/decrease the temperature. A long press of the button can make the temperature increase/decrease faster.

C-Working time switch: Press the power button and +” button together for 2 seconds to switch the working time or session to 5mins/10mins.

D-Celsius()/Fahrenheit() switch: Press the power button and -” button together for 2 seconds to switch the temperature unit to Celsius()/Fahrenheit().

 HOW MANY MATERIALS SHOULD I PUT INTO THE OVEN/CHAMBER OF MY XMAX ACE WHEN VAPING?

The capacity of the oven bowl/heating chamber is about 1.5ml, and the size is D10.2mm*H18.5mm. Our suggestion is easy, please dont load too much or overload the materials when using the device.

 HOW TO CHARGE MY XMAX ACE PROPERLY?

Please use the provided USB charging cable or other standard USB charger to charge the device, and please ensure the input is no more than 5V/1AOr if you have another working 18650 2600mAh battery, you can install it into the device for use.

 CAN MY XMAX ACE BE USED WHILE CHARGING?

No, we don't suggest consumers use any electronic products while charging.

HOW LONG WILL IT TAKE TO CHARGE MY XMAX ACE 100% FULLY?

When charging the device for the first time, we recommend charging for more than 6 hours. Later, if you use a 5V/1A charger, 3 hours is enough to charge the device fully; if a 5V/500ma charger, 4-5 hours will be needed; if a charger exceeding 5V/2A, the device will stop being charged. Because Xmax Ace owns automatic charging protection from chargers exceeding 5V/2A.

 HOW LONG WILL THE BATTERY LAST?

The battery can be used for at least 15 sessions under the 5mins session and the temperature of 180/356after each full charging. Besides, the lifetime of the 18650 2600mAh battery is 350 times cycle use and charging. The battery will decline after 350 times of charging use.

 HOW MANY MATERIALS SHOULD I PUT INTO THE OVEN/CHAMBER OF MY XMAX ACE WHEN VAPING?

The capacity of the oven bowl/heating chamber is about 1.5ml, and the size is D10.2mm*H18.5mm. Our suggestion is easy, please dont load too much or overload the materials when using the device.

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