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XMAX TUNKE SUPPORT

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Explore and Experience
Discover the features and functionalities of XMAX TUNKE through the engaging videos below. Learn how to operate it effectively and unlock its full potential.

XMAX TUNKE Presentation

How to Use and Clean the XMAX TUNKE
Your Questions, Answered
Find detailed explanations for common questions about the XMAX TUNKE in our FAQs.Get the information you need to make the most out of your purchase.
HOW TO OPERATE MY XMAX TUNKE?
Turning on/off: Click the power button 5 times consecutively.
Temperature adjusting: After powering on, click the power button 3 times
consecutively to select your temperature setting.
Session Mode: After turning on or setting the temperature, click the power button 2
times to start heating for 15s. It’s unnecessary to hold the button to heat up while
inhaling. But after each 15s, you need to click the power button 2 times to start a new
session.
ON DEMAND Mode: After turning on or setting the temperature, press and hold the
power button for vaping maximum 15s per time. Release the button and hold the press for
another session.


HOW LONG WILL IT TAKE FOR MY XMAX TUNKE TO FULLY HEAT UP?

XMAX TUNKE has a preheating time of 15 seconds, during which the temperature light
flashes repeatedly.
HOW TO CHARGE MY XMAX TUNKE?
Fully charge device at least 6 hours before first use. Please use the provided USB-C
cable to charge your device. The corresponding power lights will flash to indicate that it
is being charged. When the device is fully charged, the green led light will always be on.
Please ensure the input is no more than 5V/1A. The current or voltage beyond this
range will damage the device. Charge time is 1 hour.
WHAT KIND OF BATTERY DOES XMAX TUNKE USE? AND HOW LONG WILL THE
BATTERY LAST?
XMAX TUNKE uses a built-in 650mAh (Lithium-Polymer) battery. The battery can be used
around 60 sessions under the highest temperature setting of 380/716 after each
full charging.
CAN MY XMAX TUNKE BE USED WHILE CHARGING?
No, we don’t recommend using electronic products while charging.
WHAT IS THE BEST TEMPERATURE FOR CONCENTRATE MATERIAL?
Vaporizing concentrate material really depends on the substance and users’ habit.
WHAT ARE THE MIN/MAX TEMPERATURES OF THE XMAX TUNKE?
XMAX TUNKE has 5 different temperature settings.

*WHITE LIGHT:260°C / 500°F
*GREEN LIGHT:290°C / 554°F
*BLUE LIGHT:320°C / 608°F
*PURPLE LIGHT:350°C / 662°F
*RED LIGHT:380°C / 716°F

General advice is to lower the temperature to get a lighter sensation and increase the
temperature to get a heavier sensation.


HOW CAN I PRODUCE DENSE VAPOR FROM MY XMAX TUNKE?
There are a few ways to ensure dense vapor production:
Temperature setting: The higher the temperature setting, the denser the vapor will be.
Heating time: More heating time can help to produce denser vapor. After 15s
preheating, please don’t inhale during the first 15s sessions. You can wait for the next
sessions.
Inhaling: Slow and long inhaling/puffing will help you to get much denser vapor.
Concentrate quality: If the concentrate is too dry, not much vapor can be produced.
Concentrate amount: Please don’t load too much concentrate. Too much loading will
only make the concentrate boil or melt, even splash but no denser vapor.
WHY DOES THE OVEN BOWL BECOME SO HOT AFTER VAPING WITH MY XMAX
TUNKE? IS THERE SOMETHING WRONG WITH THE DEVICE?
It’s normal that the whole oven bowl gets hot, as the bowl is basically a mini oven. The
heat emitted by the working element will be transferred to the whole oven bowl, and
then the oven bowl will become too hot. Please don’t touch the oven bowl after sessions
or using the device.
If you have to pause while in use, or when setting the device down, we recommend
powering the device off completely so it ceases to produce vapor.
CAN I VAPORIZE HERB MATERIAL IN MY XMAX TUNKE?
No, XMAX TUNKE is exclusive for wax/concentrate.
WHAT TYPE OF OVEN DOES XMAX TUNKE USE?
XMAX TUNKE uses a conduction quartz heating oven/element/coil to heat up and
vaporize the wax/concentrate.
HOW MUCH MATERIAL CAN MY XMAX TUNKE OVEN HOLD?
The capacity of the XMAX TUNKE oven bowl is about 0.3 ml.
IS THE HEATING ELEMENT REMOVABLE? HOW TO REMOVE IT?
Yes, the heating element is removable. Unscrew the heating element like a screw, and
then rotate it to install another heating element.
WHAT IS THE MOUTHPIECE MADE OF?
The mouthpiece is made of glass. And it’s stretchable and removable. Then it’s not easy
to absorb water into the mouth.
IS THE XMAX TUNKE WATER TANK REMOVABLE?
Yes, the XMAX TUNKE water tank is stretchable and removable. Fill the water tank with
water no more than the top of the logos of “XMAX” and “TUNKE”.
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